Perfex CRM - Customer Feedback Module

The Perfex CRM Customer Feedback module is an extension that allows for the collection of customer feedback directly within the Perfex CRM system. With this module, companies can create custom feedback forms, send surveys to customers, and collect responses that are automatically recorded in the CRM. This facilitates the analysis of customer opinions, helping to identify areas for improvement and increase customer satisfaction. Key features include: Custom Form Creation: Allows the creation of feedback forms with custom fields tailored to the company's needs. Automatic Survey Sending: Surveys can be automatically sent after specific events, such as the completion of a project or a sale. Feedback Collection and Analysis: Responses are stored directly in the Perfex CRM, making it easier to analyze and track customer opinions. Reports: The module can also generate reports based on the feedback received, providing insights into performance and customer satisfaction. If you need assistance implementing or translating this module, I am here to help!