WhatsBot - WhatsApp Marketing, Bot, Chat & AI Personal Assistant Module for Perfex CRM

The WhatsBot - Marketing and Chat Bot Module for WhatsApp in Perfex CRM is a powerful solution that automates marketing and customer service interactions via WhatsApp directly from Perfex CRM.

Main Features:

• WhatsApp Marketing Automation: Allows the creation of automated marketing campaigns via WhatsApp, with scheduled message sending to leads and customers.
• Intelligent Chatbot: Integration of a chatbot that can automatically respond to frequently asked questions from customers, forward requests, and provide basic support.
• Mass Sending: Ability to send bulk messages to contact lists directly from Perfex CRM, ideal for promotional campaigns and important announcements.
• Automated Responses: Set up automatic replies for received messages, ensuring that customers receive immediate responses even outside business hours.
• Contact Management: Synchronize your contacts from Perfex CRM with WhatsApp to ensure that all information is up-to-date and accessible.
• Conversation History: Store and access the complete history of conversations with customers, centralizing all interactions in a single platform.
• Real-Time Notifications: Receive instant alerts about new messages and interactions via WhatsApp, ensuring that all customer requests are addressed quickly.
• Message Personalization: Use dynamic variables to personalize messages with specific customer information, such as name, purchase details, and more.
• Reports and Analytics: Track the performance of marketing campaigns and interactions with detailed reports on engagement and customer responses.
• Integration with Workflows: Combine WhatsBot with other workflows in Perfex CRM for a more integrated and efficient customer management experience.
• Ease of Use: Intuitive interface that allows you to set up and manage marketing campaigns on WhatsApp without the need for advanced technical knowledge.

This module is ideal for companies looking to maximize the potential of WhatsApp for marketing and customer service, leveraging direct integration with Perfex CRM to create effective campaigns and automate customer support. With WhatsBot, you can enhance communication, increase engagement, and optimize your company's marketing processes.